HAPPA are committed to protecting the privacy of its stakeholders. This includes supporters, members, suppliers, customers, and clients. This policy explains how we protect and manage any personal data you share with us and that we hold about you.
Personal data relates to a living individual and includes information to identify that individual including, but not limited to, your first and last name, address (home or other), email address, telephone number, bank details, IP address.
Who are we?
HAPPA, (Horses and Ponies Protection Association) registered charity number 1085211, are the Data Controller and HAPPA decides how your personal data is processed and for what purpose.
How we obtain your personal data
You provide us with your personal data through The Fussy Filly website by our online subscription service to our mailing list, with any purchase online, when you pledge or make a donation, any direct debit or gift aid instructions, when you enter a competition or raffle, when you sponsor an animal.
How we use your personal data
HAPPA complies with its obligations under the UK General Data Protection Regulation (UK GDPR), tailored by the Data Protection Act 2018. We undertake, at all times, to protect your personal data by keeping it up to date, by storing and destroying it securely, by processing it for the reasons it has been collected and ensuring from loss, misuse or unauthorised access.
We use your personal data when:
You have provided your consent to allow us to use your data in a certain way:
- Dealing with your enquiries and requests
- Administering orders to our customers
- Fundraising and promotion in the interests of the Charity or The Fussy Filly
- Processing gift aid or direct debit applications
- Updating individuals of news, events, activities or services running at The Fussy Filly
- Operating The Fussy Filly website
- It would be necessary for us under a legal obligation
Sharing your information
HAPPA and The Fussy Filly will treat your data as strictly confidential and will not share your information with any third parties, with the exceptions of; protecting the vital interests of an individual or if we have a duty under a legal obligation to do so.
How long do we keep your information?
HAPPA and The Fussy Filly hold your data for no longer than is reasonably necessary in order for us to process any of the reasons given in ‘We use your personal data’. This could be up to and including a time period of five years, or longer if dictated by the processes or procedures of why your personal data is kept by us, or shorter if dictated by the processes or procedures of why your personal data is kept by us.
Information collected from children
Personal information collected from persons under the age of 13 must be given by a parent or guardian.
We may send you emails with promotional offers, events, updates, news and more from The Fussy Filly if you opt-in to receiving such emails through our online form. If you would like to stop receiving emails from us please follow the ‘Unsubscribe’ instructions at the end of each email or contact us at [email protected]
If a link is followed from any material posted on our social media accounts or websites to that of another provider we cannot be held responsible for the privacy practices of these third parties.
Subject access requests
You can access and obtain a copy of the personal data we hold about you by submitting a Subject Access Request to HAPPA’s Data Protection Officer at Shores Hey Farm, Off Halifax Road, Briercliffe, Burnley, Lancashire, BB10 3QU/ email [email protected]/ telephone 01282 455992. A Subject Access Request will be processed and responded to in the time period no longer than 40 days.
You have the right to:-
- Require the Organisation to change incorrect or incomplete data
- Require the Organisation to delete or stop processing your data, for example where the data is no longer necessary for the purpose of processing
- Object to the processing of your data where the Organisation is relying on its legitimate interests as the legal ground for processing
- Receive your personal data from us in a commonly used format and have the right to transmit this to another data controller.
Changes to this policy
HAPPA and The Fussy Filly may update this Policy from time to time and it can be accessed through our websites.
If you have a complaint
If you have a complaint regarding the use of your personal data by HAPPA please contact HAPPA’s Data Protection Officer at Shores Hey Farm, Off Halifax Road, Briercliffe, Burnley, Lancashire, BB10 3QU/ email [email protected]/ telephone 01282 455992.
Should you feel that we have not satisfactorily dealt with your complaint you can contact the Information Commissioner’s Officer (ICO) telephone 0303 123 1113, website https://ico.org.uk/